HaulGauge Warranty

HaulGauge warrants to the consumer that all HaulGauge products will be free of mechanical and electrical defects for a period of 12 months from date of the original purchase. The 12-month warranty period begins as of the purchase date by the user of the device. If the consumer does not have original proof of purchase, HaulGauge will determine warranty eligibility via the manufacturing date. This warranty applies only to the original purchaser of the product and is non-transferable.

If our product fails, we will either 1) replace or repair your product or 2) decide to refund you the purchase price paid for the product and the foregoing will be the customer sole remedy for breach of this warranty. Products may be replaced by refurbished units or by different models of similar functionality. You also understand that the above options will be implemented at the complete discretion of HaulGauge.

HaulGauge assumes no warranty obligation with regards to a) normal wear and tear, b) products with no workmanship or product defects, c) misuse, abuse, negligence accidents, fraud, d) acts of God, e) non-authorized or non-intended use of the product, f) failure to properly mount and store wiring, g) installation.

HaulGauge does not warrant that operation of the products and services will be error-free or uninterrupted. HaulGauge will not be liable for any labor costs (including installation costs) associated with its products and services or repair, replacement or damage costs related to other products and services not sold by HaulGauge.

HaulGauge will not be liable for any damage caused by installation of our product.

HaulGauge products are for reference only. It is not a certified scale. It should not be used for trade. HaulGauge should not be used to determine the safety of a vehicle, payload, or trailer setup.

In no event will HaulGauge be liable for consequential damages or incidental damages resulting from our products or software. You agree to hold HaulGauge harmless from all liability, losses, damages, and claims resulting from all uses of our products and software.

Some states do not allow the exclusion or limitation or consequential damages. If such exclusions or limitations are prohibited under applicable law, the above limitation or exclusion may not apply. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

To obtain warranty: Contact HaulGauge at support@haulgauge.com.

The warranty is made by HaulGauge, Inc. Provo, UT 84606.

The Purchaser must have proof of any damaged product and supply the same to the headquarters of HaulGauge. The purchaser must obtain from HaulGauge a RGA (return goods authorization) number in order to return any damaged product to HaulGauge for inspection and evaluation under this Limited Warranty.

The purchaser must pay all handling charges and shipping costs to deliver products to HaulGauge and must send the damaged product along with the RGA number and proof of purchase to HaulGauge at 3000 Vista Way, Provo, UT 84606.

When damaged product is received, HaulGauge will determine whether the damaged product is covered under the Limited Warranty. If it is, HaulGauge will repair or place the product. HaulGauge will bear all shipment costs back to the purchaser, if the product is determined eligible for warranty. If the product is replaced, the returned product will become the sole property of HaulGauge, Inc. If the returned product is not covered by the limited warranty, HaulGauge will inform the purchaser prior to taking any action with regard to replacement or repair, which would be at the Purchaser’s cost.